Complaints from unhappy EXPEDIA customers
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It seems that Mr elliot now calls himself "travel commentator based in Key Largo, Fla." ( http://www.elliott.org/ask/2002/game.htm )
or "National Geographic Traveler magazine’s reader advocate " ( http://www.elliott.org/about/ ) instead of OMBUSDSMAN.
At least, people won't be deceived by the belief Mr. Elliot was helping travelers in troubles.
Now things are a little bit better and Mr Elliot can still make EXPEDIA look reputable but not by impersonating the ombudsman public figure.
How did this happen? Read the previous post: http://expedianews.com/punbb/viewtopic.php?id=527
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