Complaints from unhappy EXPEDIA customers
You are not logged in.
She went the extra mile to try to steal money from my credit card. After she revised my case she decided to "show EXPEDIA goodwill" (those were her words) by reimbursing me only 800.00 U$D for a ticket (plus a travel insurance) of 1254,95 U$D.
After I provided evidence, including two letters from KLM, supporting the my story that EXPEDIA repeatidily failed to book my trip. She did not change her position. Read these letters at:
http://victimsofexpedia.com/pixs/KLM01.bmp and http://victimsofexpedia.com/pixs/KLM02.bmp
This was an attempt to scam me.
FACT: she tried to steal 1254,95 - 800.00 = 454.95 U$D on behalf of EXPEDIA.
During a phone call she showed her arrogance by telling me "It was your fault" in a very sarcastic tone.
What was the result of Christina Hardy's actions?
1) It was the most 0.00 US$ expedia ever made since my credit card VISA forced later EXPEDIA to reimburse me the rest.
2) I decided to created www.victimsofexpedia.com and www.expedianews.com to alert other travelers
3) EXPEDIA is now the laughing stock in the travel industry
Excelent job Christina.
Did they promote you?
This e-mail was sent to EXPEDIA too:
from: <******@gmail.com>
to travel@customercare.expedia.com,
ir@expedia.com,
press@expedia.com,
darakh@expedia.com
dateFri, Mar 13, 2009 at 9:08 AM
subjectInformation about Christina Hardy
mailed-bygmail.com
hide details 9:08 AM (1 minute ago) Reply
Dear EXPEDIA customer support team and executives.
I posted some information about how Christina Hardy (one of your "customer specialist) handled my case (Case ID: [REQ:21826350]) when EXPEDIA tried to scam me.
Please read the post at: http://expedianews.com/punbb/viewtopic.php?id=519 and tell me if something there is wrong or untrue.
Kind regards
Offline
