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IMPORTANT NEWS FOR EXPEDIA's customers If you booked a hotel stay through Expedia and paid "Tax Recovery Charges" and "Service Fees" during the period from January 10, 2001 through June 11, 2008, a nationwide class action may affect your rights. Click here to read the full news
 

The source of information about EXPEDIA you might not find anywhere but that might be useful for travelers to avoid bad experiences
 Come back soon, EXPEDIA gives us a lot to talk about (pretty often)

Below you will find hundreds of complaints but don't miss this video (with undercover investigation by Atlanta Fox5) that shows a the case of a family cheated by EXPEDIA. Read also this case that proves EXPEDIA is a scammer.

- EXPEDIA explained for idiots

 

 

NEW: now you can get the latest news about EXPEDIA . Copy the html code of this video into your own website or blog

 

Go to the site

Get this movie in your site
 

HOT TOPIC: interview with John Doe (the creator of this site)  by tourcms.com . Will EXPEDIA ever react? 

 

Complaints about EXPEDIA during

General information about EXPEDIA in newspapers and review sites

Black ribbon # 1: "Fighting a scammer"

  See more BLACK RIBBONS

Link Exchange sites

2008

Learn how to avoid scams and  make fun of other scammers: (Phishing scams)

 

Indiana Jones-like adventures with EXPEDIA (very funny)

 

 

 
2007

2006

www.menogo.com

Articles about EXPEDIA

Feedback from readers about this site

 

 

NEW: Independent sites devoted to expose EXPEDIA unethical business practice:

These sites have no relation with www.victimsofexpedia.com  or www.expedianews.com and shows that other people are willing to alert people about how they feel expedia cheated them:

 

http://expedia.tumblr.com/

 

http://expedia.ms-computing.com/

 

 

 
Date Category Source/link Comment
Since Sep 2005 Complaint/informative victimsofexpedia How EXPEDIA tried to scam me (1,254.95 U$D) and failed  miserably (very informative and proves EXPEDIA is a scammer)
Since Jan 2008 Complaint/informative Here you go! This is kind of a short version! More will be posted on my BLOG! I have some video I will be posting as well!

This is the horrible ONGOING  story of: Chris (You can contact this victim at: expediaexposed@gmail.com)

??? Complaint/Informative Kingkeld WARNING: Expedia.com will STEAL your money!
10-17-2007 Very Informative AC associated contents Expedia Issues "A Closer Look at Customer Service Complaints" (Don't miss these articles)
03-31-2008 Complaint/informative Blog "No-show"

Complaints from 2008 (EXPEDIA is behaving as I predicted)

We can expect hundreds maybe thousands more  complaints for this year. Expedia is very prolific in cheating customers. Come back soon to read complaints from people that are being cheated by EXPEDIA during 2008. This is just a tiny fraction of complaints in internet about EXPEDIA
 

 30-12-2008

 Complaint Rateitall ""I am completely unsatisfied with Expedia. I booked and paid for a round trip flight, car rental and long term parking through you. My Expedia Itinerary says at the top that "E-Ticket purchase has been confirmed by the airline." On the day of my travel, Delta airlines had no record of my itinerary number but they did have my name........."
07-12-2008 Complaint MouthShut.com "DO NOT use expedia to book your vacation. they will scam you im some way. terrible site!! "
11-26-2008 Complaint RipoffReport.com "Expedia lied to me about being able to change my flight, and tricked me into buying insurance to boot! Internet"
11-15-2008 Complaint RipoffReport.com "Expedia wont honor cancellations Internet"
11-15-2008 Complaint ripoffreport.com "Expedia Beware of 'Expedia Vacation Waiver' Internet"
11-15-08 Complaint gather.com ".....I really am still quite upset at how this was all handled and how their Best Price Guarantee seems to be a fake ploy. ...."
11-14-2008 Complaint My3cents "Beware “Expedia Vacation Waiver” - Expedia Vacation Waiver"
11-10-2008 Complaint ripoffreport.com "Expedia Expedia canceled my flight and giving me hard time to refund $2900 i paid to purchase the air ticket Internet"
11-05-2008 Complaint ripoffreport.com "Expedia Travel Ripoff Internet"
11-10-2008 Complaint RipoffReport.com "Expedia Expedia canceled my flight and giving me hard time to refund $2900 i paid to purchase the air ticket Internet"
10-23-2008 Complaint my3cents "The Company From Hell - Expedia Packages"
10-18-2008 Complaint ripoffreport.com "EXPEDIA.COM EXPEDIA FAILED TO ISSUE $50.00 GAS CARD"
10-11-2008 Complaint ripoffreport.com "Expedia; Expedia.com over charged for event tickets purchased with vacation package; and would not allow a change to earlier show time Bellevue Washington"
09-16-2008 Complaint my3cents "Ripped Off - Charging Us More Money Than We Agreed To!!!"
09-16-2008 Complaint my3cents "Refund Not Yet Received - Car Rental"
08-26-2008 Complaint my3cents "Employee Misrepresentation Of Travel Package Upgrades - Vacation package to Maui, HI"
08-12-2008 Complaint ripoffreport.com "Expedia Charged more than what they quoted Internet"
08-07-2008 Complaint ripoffreport.com "Expedia .com expedia advertised free gas cards with hotel reservations ya right Washington Internet"
07-21-08 Complaint IndianaJosh Blog "....Technically, the problem itself was a result of Expedia and their system that glitched and double-processed our order without actually following through with the issuing of tickets. It was Expedia's error that began all this mess, and in my mind, if they were a respectable company, with any degree of integrity, they would've recognized and admitted this mistake on their behalf, and would've at least done what they could for us....."
07-03-2008 Complaint/informative Thu, 3 Jul 2008 19:41:17 -0700 (PDT)

Submitted to www.victimsofexpedia.com

Well I just want people to know how horrible Expedia is.  I booked a hotel with them because of their $50 gas card offer.  So at 3 weeks, no gas card, sent an email to their customer support, you know - they claim to answer all emails within 4 hrs... right.  So I did this every week and got nothing, so I decided to call them and of course the were sorry and advised me that they would email me a form and then the card would be sent.  Well of course another 2 weeks went by and of course no email or form.  Called again, and was on the phone, on hold for an hour and then finally, I was promised a $50 refund to my credit card, as they no longer can provide me with a gas card.  I of course don't believe a word they say, but maybe I will be surprised!
06-26-2008 Informative Date: Thu, 26 Jun 2008 00:13:34 -0400
From: "Chris" <XXXXXX@gmail.com> Yahoo! DomainKeys has confirmed that this message was sent by gmail.com. Learn more
To: webmaster@victimsofexpedia.com
Subject: expedia BS 		Hello,

Just felt compelled to share with someone what I just experienced. So, I googled "expedia scams" and found you. Put this up is you want, please protect my identity; call me Chris if you want, but don't use my e-mail or contact info please.

So. I was looking for a romatic getaway from my girlfriend and I and thought "Hey, Captain Kirk's got my back" so I went on all those sites. Expedia, Orbits, Cheaptickets, Hotels dot com. Expedia had the lowest price, but for some reason, I decided to try to bargain with the hotel and just called them. I told the girl at the front desk that I looked at all these sites and the cheapest I found was 239$ a night.
So I asked her if it was better to do that or go through the hotel first hand and she told me that is is ALWAYS more expensive to use those sites. She quoted me a price of 199$ a night for a better room!

Anyway, my intuition was correct, and I booked two nights for probably 100$ cheaper and a better room just by calling the hotel myself.

Im sorta pissed that these damn commercials make us think that we will save all this money when we actually save money by dealing with the hotel directly. I hope that you can get this out to people so they may take the time to do what I did.
Chris.
05-23-2008   my3cents.com "Do Not Book With Expedia - Overcharged By $1,600 Dollars"
05-06-2008 Complaint Submitted to victims of expedia.com (Jonas) "My trip was a travel nightmare, unbooked flights, last  minute cancellations I was not notified of. Over $200 of long distance  charges from Europe, mostly on hold. Expedia will not return calls,  they  require you call them back or wait on hold. Calling back gets a  different agent, and is invariably unable to follow up where the last agent left  off, so you are back to square one.We were stranded at the airport when they did not notify the ground transport of a flight change (they also did not notify us, we spent 12 hours at the airport). I called and specifically requested they notify
 ground transport. They did not. The return flight was unbooked, and we ended up buying another ticket  and having to stay in Greece longer than planned. Expedia is refusing  to refund the money. To say they are crooks is an understatement. Even though the cost to me  is probably less than the cost of a lawyer, their arrogance and  irresponsibility are so outrageous, I will probably seek legal recourse."
04-28-2008 Complaint Submitted to victims of expedia.com (Jacqueline) " Made airline reservations through Expedia using a prior credit. Expedia charged a rebooking fee through VISA but failed to have tickets issued. When the airline cancelled the reservation four months later due to Expedia's failure to pay, Expedia charged me the walkup fee. Attempts to straighten out the mess by e-mail and phone were infuriating. Customer service is not their modus oparandi. It appears that even though they had our money, they did not use it to pay for the ticket. This leaves me to believe that either they have a cash flow problem or someone has his hand in the cookie jar."
 04-28-2008 Complaint Submitted to victims of expedia.com (Tish) "We booked round-trip air with Expedia involving 2 segments
 each way. They called a couple of months later to say segment #3 would  have to be re-scheduled as airline had "cancelled" flight. Expedia  agent  put me on hold & never came back. When I called back I found out  the  rep had cancelled all our flights... totally gone! In the next 11  hours  (yes, I was on hold or on the line with multiple Expedia reps for 11  hours straight) it got "fixed", then "unfixed" several times. It was a
 nightmare! For my trouble they 'gave' me a coupon of $100 towards a  3-night hotel stay that expired in 30 days. We would have had to use  it  during the time our trip was already planned and booked. Worthless!   We  continued to get conflicting emails from them saying our flight were  cancelled and not cancelled. At one point they had us on two different  simultaneous flights. This went on for weeks!We were afraid the whole  trip  that we would get to the gate only to have them say we didn't have !
 a reservation I wrote them an email about the problem and said I
 doubted I would ever hear from them about it...and I was right!! They  must  be doing so well that they could care less about their customers. Take  your $$ somewhere else, not to Expedia! "
 04-21-2008 Complaint Submitted to victims of expedia.com (Betsy) "More than 13 international phone calls....more than 400 minutes on  hold.... and I receive the great news that Expedia has processed my refund
 today - 3 months after I requested it - and that I will have the money  credited to my account in - hello?? - 30 to 60 days. At this point I  should just be glad that I'll have it within a year of when I purchased  the tickets.
NEVER USE EXPEDIA!!!! THEIR CUSTOMER SERVICE GUARANTEES ARE AS  WORTHLESS AS THE TICKETS THAT THEY SOLD ME. Read the full Story
04-19-2008 Complaint  
Expedia screwed up my flight trips and I have to pay for it
Pissed Consumer - 04-21-2008
 "Expedia screwed up my flight trips and I have to pay for it"
04-15-2008 Complaint RipoffReport.com "...I had $300.00 on the account to get a Hotel and was gone. I asked Why? and they said I had 2 airline companies withdraw money from the acount. Thats when I found out that Expedia resubmited the order and when Hotwired withdraw the money my balance went -$400.00. I had tryied to get remborse my money but Expedia is refusing. The confirmation e-mail for the tickets they assigned went to a person named Orlando Tirado in atlanta Georgia besause Expedia used a wrong e-mail address with my phone #......"
 04-11-2008 Complaint rateitall " stayed in an.. Expedia hotel where I had problems. ..."
 04-11-2008 Complaint Jeff On Cloud Computing "I booked my first trip through Expedia.com. It was a package deal that included airfare and a hotel booking with Embassy Suites. I arrived at my destination and found that the hotel had no record of my reservation."
04-01-2008 Complaint/Informative RipoffReport Hotels.com New York Palace Hotel, WAMU, Providian, VISA and consumer blamed for fraudulent booking by IACs Expedia-owned hotels.com, travelnow.com Dallas, Texas Internet''
03-31-2008 Complaint rateitall "Great service until something goes wrong and you need to contact them"
03-30-2008 Complaint RipoffReport ";;;Expedia Scheduled us with a bankrupt Air Carrier, made us buy additional tickets from another airline and are not refunding us. East Elmhurst New York..."
03-30-2008 Complaint My3Cents "Expedia Sucks !!! They'll Give You The Run A Round And Leave You Hanging"
03-30-2008 Complaint Blog They won't let us leave!
03-28-208 Complaint
Lastest Victim of Expedia.com
Pissed Consumer - 04-21-2008
 "Lastest Victim of Expedia.com"
03-27-2008 Complaint RipoffReport "...Expedia didn't give credits after paying extra for cancelation Bellevue Washington"
03-26-2008 Complaint RipoffReport "Expedia refuses to fly us home Internet"
03-24-2008 Complaint rateitall " PLEASE TELL EVERYONE YOU KNOW NOT TO USE THIS COMPANY. THEY ARE THE WORST AND NONE OF THE CUSTOMER SERVICE REPS CAN HELP WITH ANYTHING."
03-13-2008 Complaint My3Cents "Expedia owes me $4,900 - Expedia Travel"
0313-2008 Complaint MouthShut "Customer Service Problems of Olympic Proportions"
03-10-2008 travelpod.com "I've been robbed!!"
02-25-2008 Complaint
EXPEDIA *** (Delta Airlines) !!!!
Pissed Consumer - 03-05-2008
 "My issue has not been resolved and Expedia or DELTA are not willing to change the seating because they don't have any seats available."
02-17-2008 Complaint reviewcentre.com "Their customer service is horrible. They made a mistake and I was billed for 227 for a flight I didnt want."
02-15-2008 Complaint reviewcentre.com "Customer sevice is not helpful. I waited an hour on the phone to speak to a customer service representative."
01-01-2008 Complaint reviewcentre.com "We will NEVER use Expedia again!"
02-12-2008 Complaint
U.S. Airways & Expedia
Pissed Consumer - 03-05-2008
 Expedia USAirways complaint
02-03-2008 Complaint MouthShut I'll Never use Expedia Again
02-06-2008 Complaint/Informative The Once Over "User Guide: Expedia–What you need to know before you buy"
01-27-2008 Complaint MouthShut "got  a call from the FRAUD DETECTION DEPT to let me know about the incorrect amount expedia had charged. ..."
01-24-2008 Informative Elliot.org "Is Expedia censoring negative comments about its resorts?"
01-22-2008 Complaint RipoffReport.com "Hotels.com Is An Operating Company Of Expedia Nasdaq: EXPE Accused me of Lying Rude Ripped us off Charged for an unconfirmed Reservation Overcharged Venice Italy Internet Based Company Dallas Texas"
01-21-2008 Complaint Zieak.com "Fighting Expedia for a refund"
01-17-2008 and 01-06 08 Complaints Consumer affair

"....I spent 1030 USD which I am losing for no reason...." 

"...We had to buy a new ticket the day of our flight. It cost us a little over $1000 - so we have so far paid twice for a ticket to Cancun  .."
01-15-2008 Complaint complaint board "Hotel was in bankruptcy when I booked"
01-07-2008 Complaint Gadling "Holiday Travel Hell Part 2: If you need anything from Expedia, scream at them for an hour"
01-05-2008 Complaint/informative thestar.com "....Expedia trips up in handling clients' complaints"
01-05-2008 Complaint/Informative rateitall "...Dont waste your money with this one"
01-03-2008 Complaint rateitall "....Expedia customer service is no help, worst of any major company I have worked with...."
01-03-2008 Complaint
Expedia.com
Pissed Consumer - 03-05-2008
 "...Yet, Expedia.com has raped our company of over $600 plus their fee"
01-01-2008 Complaint reviewcentre.com "We will NEVER use Expedia again!"
 

Back to top -

 
  
 
Complaints from 2007 (yes, a long cheating tradition)
 
12-27-2007 Complaint Complaintboards "....There is plenty other method to buy air ticket, do not use Expedia....."
12-17-2007 Complaint rateitall "We were dumb enough to make a Hawaii package reservation with them"
12-15-2007 Complaint pissedconsumer "Wrong flight time still get penalty"
12-14-2007 Complaint ripoffreport "WLI*RESERVATIONREWARDS ,RIPOFF,They Are Using The Same Credit Card # That I Gave Expedia To Charge Me! Sneaky Corporation in Kahootz w/ Expedia, hmmm Shelton Connecticut"
12-09-2007 Complaint my3cents "Two travellers - One seat - Booking to Dallas "
12-09-2007 Complaint ripoffreport "Expedia won't issue any credits for airline fare changes- WON'T HONOR THEIR OWN POLICIES"
12-03-2007 Complaint rateitall "DO NOT USE THEM."
12-03-2007 Complaint rateitall "Don't book anything with these scam artists"
12-03-2007 Complaint rateitall "Don't book any "extras" through Expedia"
12-03-2007 Informative my3cents "Customer service-receipt and Thank you points - Airline booking"
11-29-2007 Complaint ripoffreport "Expedia lied to, misled their customers "
11-20-2007 Complaint pissedconsumer "Ghost Expedia Credit Card Charges"
11-18-2007 Complaint rateitall ".....we found out we had purchased 8 tickets for the four of us and no refund"....
11-17-2007 Complaint rateitall ".....Been trying to get expedia to refund or onbtain a refund for a trip in Jan 07......"
11-16-2007 Complaint rateitall "...EXPEDIA is a rip off!..."
11-13-2007 Complaint ComplaintBoard "Non-existant customer service!"
11-12-2007 Complaint/Informative horsepigcow.com "Why Smart Travelers Should NEVER Book With Expedia"
11-09-2007 Complaint rateitall "How is this company still operating?..."
11-09-2007 Complaint rateitall "A Kafkian experience, really: I've spent 7 and a half hours in total...."
11-09-2007 COMPLAINT for Reviews for Expedia Corporate Travel Service  rateitall "...want to lose valuable time and money and add frustration and chaos to your life. then book through expedia...."
11-06-2007 Complaint rateitall "Expedia staff is trained to LIE and oh so conviently lose connection with unhappy customers"
11-06-2007 Complaint mouthshut "Expedia.com Steals Money From Hard Working Folks"
11-04-2007 Complaint ripoffreport "The Expedia.com promise is worthless, get a travel agent"
11-02-2007 Complaint rateitall "I've been calling expedia every day for a week now....."
11-02-2007 COmplaint ripoffreport "Use Expedia if you want to pay more.."
OCTOBER 2007 Complaint informative about EXPEDIA.CA MyExpediaExperience.com Horrible experience of one EXPEDIA.CA customer
10-30-2007 Complaint MiamiHerald.com INQUIRY "Tickets for military R&R never made it to Kuwait"
10-29-2007 Complaint rateitall "... trying to cancel a flight
been on hold for 3 hours total..."
10-26-2007 Complaint ripoffreport "They advertised a motel on their website as a 3 star but the motel put us in a occupied room, cracked smoke filled, & a mouse in the room."
10-21-2007 Complaint rateitall "Do not book ever with expedia......"
10-20-2007 Complaint Complaints.com ".....I am not satisfied with my entire experience with Expedia....."
10-16-2007 Complaint my3cents "Absolute, horrible, without redemption service - Airline reservations"
10-15-2007 Complaint mouthshut "Expedia Stole $500 From Me"
10-14-2007 Complaint ripoffreport "Expedia.ca falsely claimed higher room rate for a reservation change"
10-13-2007 Complaint/Informative pissedconsumer "....Do your homework before going through one of these companies. It may look like they are offering lower prices, but it may end up costing you in the long run."
10-11-2007 Complaint rateitall "they are the aboslute worst..."
10-03-2007 informative Travolution bpisslog or BBC watchdog "Expedia takes a kicking on BBC Watchdog"
10-09-2007 Complain/informative zieak.com "Expedia refunds"
10-02-2007 Complaint rateitall "expedia has the worst customer service possible..."
10-02-2007 Informative my3cents "Reservations Not Forwarded to Hotel - Reservations"
10-02-2007 Complaint my3cents "Delta vs. Frontier vs. Expedia - Frontier vs. Delta - Expedia screwed this one!"
09-26-2007 Complaint/informative Shane Greer Blog "Don't Trust Expedia"
09-26-2007 COmplaint ComplaintBoard " Extremely poor customer service!"
09-25-2007 Complaint rateitall "Too bad you can't rate them less than a star...."
09-25-2007 Complaint planetfeedback "My Refund, 4trh request..."
09-24-2007 Complaint rateitall "Expedia is a rip-off....."
09-23-2007 Complaint rateitall "Expedia Sucks!! Do not even consider booking with these fools....."
09-22-2007 Complaint my3cents Expedia put a hold on bank funds when no transaction had taken place - Flight Booking
09-17-2007 Complaint rateitall "...I LOST $685.00 TO THESE PR1CKS."
09-15-2007 Complaint PlanetFeedback "I was lied to about a getting a voucher."
09-11-2007 Complaint Ripoff report "Expedia.com International Travel Screwed by Expedia Internet"
09-11-2007 Complaint rateitall "....Bad service,bad system, long hold times, liars for customer service...."
09-102007 Complaint Planetfeedback "Cancun trip"
09-04-2007 Complaint Ripoff report "Expedia Stole $400.00 Deposit On-line Florida"
08-31-2007 Complaint Complaints.com "DO NOT BELIEVE HOTEL RATINGS AND TRAVELER REVIEWS POSTED IN EXPEDIA!"
08-29-2007 Complaint The consumerist "Expedia Refunds Your Canceled Trip Whichever Way It Finds Cheapest, Lies About It"
08-27-2007 Complaint my space blog "DONT EVER EVER EVER USE EXPEDIA FOR TRAVEL NEEDS!!!"
08-22-2007 Complaint/Informative My3cents "Horrible Service - Flight"
08-21-2007 Complaint pissedconsumer "I'm so pissed I could Spit!...."
08-16-2007 Complaint MouthShut "Slow, horrible service, don't use Expedia"
08-14-2007 Complaint PauloUTWEST "NEVER BOOK WITH EXPEDIA! NEVER! Never fly "Jet Airways" either."
08-14-2007 Complaint Complaints Board

(Complaints on "Expedia.ca") Booked a hotel room that was not Available

08-10-2007 Complaint StarTribune "Travel Troubleshooter: Expedia didn't book tickets, and offered no explanation"
08-08-2007 Complaint my3cents "Missing Ticket - Airline Ticket"
08-05-2007 Complaint Daily Herald "The reservation that wasn't on Expedia"
08-01-2007 Complaint randyrants.com "....never thought I'd get to this level of frustration with an online company, but I getting extremely close to activating my "legal benefits" package at work and suing Expedia.com for the on going debacle that was my vacation...."
08- -2007 Complaint eopinions "Expedia SUCKS"
07-31-2007 Informative LegalNewsline.com

"Class action claims Expedia violates identify theft prevention statute"
07-30-2007 Complaint Elliot.org "The reservation that wasn't"
07-25-2007 Complaint RipoffReport.com "Expedia Reservation Ripoff followed by customer service nightmare ripoff Bellevue Washington"
07-24-2007 Complaint my3cents "Will not refund my money - Hotel Stay 1 night, pay for 4"
07-18-2007 Complaint my3cents "European car rental through Expedia.com - car rental"
07-10-2007 Complaint/informative eopinions "Expedia's support will leave you on hold until you give up""
07-07-2007 Complaint my3cents "Caveat Needed For Expedia Airfare Credit - Airfare Credit Restriction"
07-06-2007 Complaint The Consumerist "Man Locked Out Of Hotel Room, Expedia Agrees To Completely Refund ..."
06-29-2007 Conplaint/Informative World Wide Webber blog "Expedia.co.uk - Read the small print first!"
06-28-2007 Complaint Planetfeedback NEVER USE EXPEDIA - THEY WILL RUIN YOUR TRIP
06-27-2007 Complaint/informative Fainacial savior-faire "Expedia Strikes Again"
06-27-2007 Complaint ripoffreport

Expedia Ripoff dishonest failure to refund tickets Internet
06-26-2007 Complaint planetfeedback "Two Hours Waiting!"
06-25-2007 Complaint rateitall "Do I have to even put one star?........."
06-20-2007 Complaint ripoffreport "Expedia.com Issued invalid tickets, did not refund, 7 months now, lost 800 USD Internet"
06-18-2007 Complaint my3cents "Business Travel Not Possible on Expedia" "I encourage you to NEVER AGAIN use Expedia.com......"
 06-13-2007 Complaint rateitall ".....Expedia's business practices bordered on fraud....."
06-13-2007 Complaint eopinions "Deceptive, outrageous cancellation policy"
06-11-2007 Complaint ComplaintBoard "Worst of all, very rude customer service people!"
06-09-2007 complaint cogdogblog "curses to EXPEDIA"
06-06-2007 complaint rateitall "Cancellation fees are outrageous."
06-03-2007 Complaint my3cents Consumer review about hotel reservation
06-03-2007 Complaint rateitall "Expedia sucks. Bottom line........"
06-01-2007 Cmplaint ComplaintWire Expedia mistakes cost me $1225 and counting
05-31-2007 Complaint rateitall "EXPEDIA SUCKS, LIES & TAKES YOUR MONEY!!!!"
05-25-2007 Complaint/informative pissed consumers review/complaint about EXPEDIA's protection plan (probably a scam)
05-18-2007 Complaint ripoffreport "Expedia Misleads consumers with hotel reviews"
05-15-2007 Complaint Define your world "I hate Expedia.com"
05-08-2007 Complaint mouthshout "Don't book with them"
05-04-2007 Informative Customers ROCK Comparing Experiences ".....the worst experience was for Expedia...."
05-03-2007 Complaint mouthshout Lost Hotel Reservations ??
05-02-2007 Complaint rateitall EXPEDIA scammed me
04-26-2007 Complaint blog Poor customer support and problem to redeem voucher ...
04-24-2007 Complaint my3cents About EXPEDIA's best price guarantee
04-24-2007 Informative Qwickly Expedia nightmares
04-24-2007 Complain/informative my abode blog Is Expedia spamming its customers?
04-22-2007 Informative Chicago tribune About misleading information to cancel bookings. Finally "Expedia agreed that the process could be better explained and will consider making some changes"
04-20-2007 Complaint from Warren victimsofexpedia Re: Where is my refund? - Case ID: [REQ:----] Another victims submit his story
04-20-2007 Informative -funny JForsythe Not so free wireless (who will pay for that mistake if a traveler click?)
04-`19-2007 Complaint my3cents Left us stranded in Rome on our honeymoon and we had to buy another round trip ticket home
04-18-2007 Complaint/informative

akbar’s blog

 "Bummed out"
04-18-2007 Complaint Financial-savior fare blog "Hidden Costs of Booking Through Expedia"
04-18-2007 An Opinion NexTechNews Blog A very smart guy !!!!!!!!!!!
04-17-2007 Complaint ripoffreport "Refusal to assist with emergency travel changes"
04-15-2007 Complaint/Informative Theconsumerist About EXPEDIA's Price match guarantee (update)
04-14-2007 Complaint/Informative my3cents Poor customer service
04-12-2007 Complaint victimsofexpedia hotel oversight (Another victims submit his story)
04-11-2007 Complaint my3cents Poor customer support
04-07-2007 Complaint Early retirement forum Bad experience. Possible attempt to commit fraud in my opinion
04-06-2007 Complaint zorrastudios blog 3 months to get a refund?
04-04-2007 Complaint Personal Blog About EXPEDIA's policy
04-03-2007 Complaint eopinions "Will not use again"
04-01-2007 Complaint mouthshout Poor customer support
03-30-2007 Informative/Complaint ZDnet Interesting article about EXPEDIA possible use of spam
03-29-2007 Complaint ripoffreport Poor customer support/ ripoff?
03-10-2007 Complaint planetfeedback Difficulties in cancelling plane tickets
03-   -2007 Complaint USAtoday "A fall leaves flier in a $694 hole"
02-25-2007 Complaint/Informative SundaySun "Just the ticket" Another mistake from EXPEDIA
02-25-2007 Complaint/Informative ThePeople.co.uk "HOL OF A MESS Travel giant leaves couple in lurch but Sheriff gets compo Championing YOUR rights against big firm bullies"
02-08-2007 Complaint/informative Practical archivist "Dear Expedia, You're Fired"
02-19- 2007 Informative/complaint USAtoday About rooms at 0.01 U$D/night expedia advertised and failed to honor. In my opinion, a bait and switch scam
02-17-2007 Complaint Complaint board "What a terrible way to run a company!"
01-23-2007 Complaint Airforums About difficulties in getting money back
01-05-2007 Informative Travelazine "Branson sues Travelocity and EXPEDIA".
01-03-2007 Complaint complaints.com ".....HowExpedia handled this manner is completely unacceptable and I wish I could hold them liable."
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    Complaints before 2006  
12-24-2006 Complaint/informative ElliotBack blog "Expedia Unconfirmed Flight Sucks!"
12-03-2005 Complaint/Informative MarketingShift Blog Horrible experience (see the funny logo)
11-15-2005 Complaint/Informative USAtoday "Expedia saga continues with few happy customers "
12-15-2004 Complaint complaints.com "..We will NEVER use Expedia.com again!!!..."
04-03-2004 Complaint pissedconsumer "Expedia.com ruined my vacation, Hotel reservation Complaint - Expedia.com"
06-06-2001 Complaint Complaints.com "My overall experiences with you have left me extremely unhappy"
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  Information about EXPEDIA in newspapers and review sites  

 Read more about of EXPEDIA. Some complaints are pretty old, some are new but almost all of them agree. EXPEDIA is not good at all.

Complaint and customer review sites Comment  Blogs and web sites  Comments News  Comments
 my3cents   Lot of complaints  shameonexpedia.com

(Inactive now)

 This site contains a VIDEO by Atlanta's Fox 5 News showing the horrible experience of a family that booked a room in New York through EXPEDIA). CNN money  This article include some tips
 planetfeedback  Lot  of complaints  expedia-dot.scam  Watch the funny logo of this site!!  RoyalGazette,  About false advertisement

Last modified: March 17. 2004 9:48AM
 ripoff  EXPEDIA is listed here in the top rip off link.  personal Blog  Suck-pedia (6/8/2004)  USAtoday  About expedia's customer service (Posted 9/25/2003 8:00 PM)
 consumer affairs.com,  Lot  of complaints  travelwatchdog  A site with other useful links for travellers   washington post  Interesting article about poor customer services  (Including EXPEDIA of course) with some tips on where to complain
 rateitall  Lot  of complaints  yahoo,

Another victims(3-Jan-06 06:38 pm)

  washington post  "some of its tools are misleading" (sic). Sunday, September 15, 2002
 elliot.org  Lot  of complaints  EXPEDIA SUCKS "An open letter to expeida on removing negative reviews-"  Washington post  About assigned seat that was not honored  Sunday, March 19, 2006;
 complaints.com Lot  of complaints    e-commerce times  class action lawsuits against the company alleging violations of federal securities laws. (07/06/01 8:26 PM PT)
 scam.com  Useful site to complain about  any kind of scam      madison records  A class action lawsuit for failing to reimburse it for taxes on gross receipts (Monday, October 10, 2005)
 mouthshut.com  Lot  of complaints      
pissedconsumers  Lot  of complaints    
complaintboard  Lot  of complaints (most on EXPEDIA.CA    
       

Informative: even USAnews recommends to book directly with the airline instead of EXPEDIA or other online travel sites

 

Websites worth to visit too: http://orbitz-sucks.com , http://www.pricelinesux.com/

 

See the kind of people that "claim they work for  EXPEDIA" :  Example # 1, (I'll add more soon)

 

A pissed consumer wants to organize a class action against EXPEDIA : Read the article at pissedconsumer.com (12-21-2007)

 

Expedia Issues A Closer Look at Customer Service Complaints (Article by  By Jennifer Hammitt (reproduced with author's permission)

 
       

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Feedback from readers

  

Feedback from readers
Mon, 16 Apr 2007 18:42:13 -0700 (PDT) New comment on your post #587 "recent news about EXPEDIA"
Author : Melisa
Thank you. Thank you. Thank you. I am beyond livid at Expedia after another instance of their outrageous (but apparently not surprising) business practices. I was "scammed" this weekend, and am not giving up without a fight. Have you filed a claim with the Better Business Bureau? Or even consider organizing a class action lawsuit?
 
   

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Indiana Jones-like Adventures with EXPEDIA

 

 

Buy online a flight ticket (Not necessary to an exotic place)

 

Find out that your EXPEDIA never book your flight

 

Spend hours in the phone trying to fix the problem EXPEDIA generated.

 

Buy another ticket to your destination using a “real travel agent”. (At this point you are afraid that other online travel sites like Orbitz, Priceline or Travelocity will do the same and you prefer to go to a real office, and arrange your flight)

 

Trying to have your money back (The money EXPEDIA charged in your credit card for the flight they never arranged)

 

Keep asking EXPEDIA to reimburse your money by pone and receive anything else but lies.

 

Talk to different EXPEDIA representatives in Philippines

 

Realize that EXPEDIA is trying to scam you.

 

Create this  website to alert people about the EXPEDIA scam

 

Find out that EXPEDIA was cheating people  (read a lot of complaint about EXPEDIA here: http://www.expedianews.com dating back from 2001)

 

Find out that a nazi sympathizer claims he is working for EXPEDIA and make fun of a customer that apparently  was cheated by EXPEDIA (Don’t miss this episode of the adventure, watch the picture of a guy digitally put a picture of his head on the body of a Nazi officer who’s with Adolph Hitler: http://defineyourworld.wordpress.com/2007/09/18/expedias-finest-in-action/ )

 

 

Receive insults from someone working apparently for People Support International (A company that promote themselves as   service provider to EXPEDIA in Philippines) (I’ll put the whole story soon since I asked EXPEDIA and People Support International to confirm or deny that that guy work for them . No response so far)

 

Make jokes about your scammer

 

This adventure is not over. Come back soon for more exciting news about the kid of “Indiana Jones” adventures you can have with EXPEDIA. If you are looking for this kind of adventures. GO ahead book with EXPEDIA and have this fun

The only thing that bothers me is that George Lucas agreed to make business with a scamer. I love his movies but this was a cheap , cheap, deal that Mr. Lucas didn’t need it.

  

 

  

 

 

  Interesting comment from a reader about EXPEDIA and other travel sites

Thu, 26 Jun 2008 00:13:34 -0400

Chris sent this message to share his experience with you.
Date: Thu, 26 Jun 2008 00:13:34 -0400
From: "Chris" <XXXXXX@gmail.com> Yahoo! DomainKeys has confirmed that this message was sent by gmail.com. Learn more
To: webmaster@victimsofexpedia.com
Subject: expedia BS


Hello,

Just felt compelled to share with someone what I just experienced. So, I googled "expedia scams" and found you. Put this up is you want,
please protect my identity; call me Chris if you want, but don't use my e-mail or contact info please.

So. I was looking for a romatic getaway from my girlfriend and I and thought "Hey, Captain Kirk's got my back" so I went on all those sites. Expedia, Orbits, Cheaptickets, Hotels dot com. Expedia had the  lowest price, but for some reason, I decided to try to bargain with the hotel and just called them. I told the girl at the front desk that I looked at all these sites and the cheapest I found was 239$ a night. So I asked her if it was better to do that or go through the hotel
first hand and she told me that is is ALWAYS more expensive to use those sites. She quoted me a price of 199$ a night for a better room!

Anyway, my intuition was correct, and I booked two nights for probably 100$ cheaper and a better room just by calling the hotel myself.

Im sorta pissed that these damn commercials make us think that we will save all this money when we actually save money by dealing with the
hotel directly. I hope that you can get this out to people so they may take the time to do what I did.

Chris.

 

  
 
 
 
 

Indiana Jones-like Adventures with EXPEDIA

 

 

Buy online a flight ticket (Not necessary to an exotic place)

 

Find out that your EXPEDIA never book your flight

 

Spend hours in the phone trying to fix the problem EXPEDIA generated.

 

Buy another ticket to your destination using a “real travel agent”. (At this point you are afraid that other online travel sites like Orbitz, Priceline or Travelocity will do the same and you prefer to go to a real office, and arrange your flight)

 

Trying to have your money back (The money EXPEDIA charged in your credit card for the flight they never arranged)

 

Keep asking EXPEDIA to reimburse your money by pone and receive anything else but lies.

 

Talk to different EXPEDIA representatives in Philippines

 

Realize that EXPEDIA is trying to scam you.

 

Create this  website to alert people about the EXPEDIA scam

 

Find out that EXPEDIA was cheating people  (read a lot of complaint about EXPEDIA here: http://www.expedianews.com dating back from 2001)

 

Find out that a nazi sympathizer claims he is working for EXPEDIA and make fun of a customer that apparently  was cheated by EXPEDIA (Don’t miss this episode of the adventure, watch the picture of a guy digitally put a picture of his head on the body of a Nazi officer who’s with Adolph Hitler: http://defineyourworld.wordpress.com/2007/09/18/expedias-finest-in-action/ )

 

 

Receive insults from someone working apparently for People Support International (A company that promote themselves as   service provider to EXPEDIA in Philippines) (I’ll put the whole story soon since I asked EXPEDIA and People Support International to confirm or deny that that guy work for them . No response so far)

 

Make jokes about your scammer (read this JOKES, very funny)

 

This adventure is not over. Come back soon for more exciting news about the kid of “Indiana Jones” adventures you can have with EXPEDIA. If you are looking for this kind of adventures. GO ahead book with EXPEDIA and have this fun

The only thing that bothers me is that George Lucas agreed to make business with a scamer. I love his movies but this was a cheap , cheap, deal that Mr. Lucas didn’t need it.

  

 

  

 

 

 

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Top travel news

     

 

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Nationwide class action:

I received this e-mail

 

  
  NOTICE OF CERTIFICATION OF CLASS ACTION

In re Expedia Hotel Taxes and Fees Litigation, Case No. 05-2-02060-1 SEA (Superior Court of Washington in and for King County)

A STATE COURT ORDERED THIS NOTICE. THIS IS NOT A SOLICITATION FROM A LAWYER. THIS IS NOT A SOLICITATION FROM EXPEDIA TO PURCHASE ANYTHING.

PLEASE READ.

If you booked a hotel stay through Expedia and paid "Tax Recovery Charges" and "Service Fees" during the period from January 10, 2001 through June 11, 2008, a nationwide class action may affect your rights.


Consumers of hotel stays through Expedia ("Plaintiffs") have filed a lawsuit against Expedia concerning the bundled "Tax Recovery Charges" and "Service Fees" charged by Expedia when consumers book a hotel stay through Expedia's website or telephone operators. The Plaintiffs allege that, in its assessment of "Tax Recovery Charges" and "Service Fees," Expedia has (i) committed deceptive or unfair practices in violation of the Washington Consumer Protection Act ("CPA") from January 10, 2001 to June 11, 2008 (the "CPA Claim") and (ii) breached its contractual obligations from January 1, 2003 to June 11, 2008 (the "Contract Claim").
The Court has allowed the lawsuit to proceed as a class action on behalf of all consumers, nationwide, who booked hotel stays through Expedia from January 10, 2001 through June 11, 2008 and paid a "Tax Recovery Charge" and a "Service Fee" (the "Class"). Not all Class Members will have both the CPA Claim and the Contract Claim as defined above.
Expedia denies all of the Plaintiffs' claims, and the Court has not decided whether Expedia did anything wrong. There is no money available now and no guarantee there will be. However, if you are a member of the Class as described above, your legal rights are affected, and you have a choice to make right now:

YOUR LEGAL RIGHTS & OPTIONS
DO NOTHING Stay in this lawsuit. Await the outcome. Give up certain rights.
By doing nothing, you keep the possibility of getting money or benefits that may come from a trial or a settlement. But, you give up any right to sue Expedia separately for the same legal claims that are raised in this lawsuit, and you will be bound by any further court orders or judgments, whether favorable or unfavorable to the Class. If you do not ask to be excluded, you may enter an appearance through counsel of your own choosing if you so desire.
ASK TO BE EXCLUDED Get out of this lawsuit. Get no benefits from it. Keep rights.
If you ask to be excluded or "opt-out," and money or benefits are later awarded, you will not share in them. But, you will keep any rights to sue Expedia separately for the same legal claims in this lawsuit, and you will not bound by any further orders or judgments, whether favorable or unfavorable to the Class.


If you wish to be excluded, you must complete and mail an "Opt-Out Form" to Lead Class Counsel at the address below. You can download an Opt-Out Form at www.hbsslaw.com/expedia, or you can obtain one by contacting Class Counsel at the phone number or address listed below. In order to be effective, your Opt-Out Form must be postmarked on or before January 15, 2009. If you choose not to be excluded, do not fill out or return an Opt-Out Form.
No money or benefits are available now because the Court has not yet decided whether Expedia has done anything wrong, or whether the Class is entitled to any remedy. If any monetary or other benefits are ultimately awarded, you will be notified about how to obtain a share. The Court is unable to estimate how long it will take to resolve the case, and does not know whether or not any money or benefits will ultimately be awarded.
For further information about the Class Certification and this case, or to obtain an "Opt-Out Form," visit www.hbsslaw.com/expedia, or contact Class Counsel:

Expedia Hotel Taxes and Fees Litigation
HAGENS BERMAN SOBOL SHAPIRO LLP
1301 Fifth Avenue, Suite 2900
Seattle, WA 98101
(866) 428-1785

DO NOT CONTACT THE COURT.

To unsubscribe, click here

Please do not reply to this message. We are unable to respond to inquiries sent in reply to this email. 		 
   

I (John Doe from www.victimsofexpedia.com ) did some research and I found out that this is apparently true:

1) HAGENS BERMAN SOBOL SHAPIRO LLP seems to be a genuine  law firm:   http://www.hbsslaw.com/expedia

2) See the Class Certification ( http://www.hbsslaw.com/files/Class_CertS1224722679897.pdf ) signed by Judge Monica J. Benton from the King County Superior Court (Important note that the internet domain  is a dot GOV, scammers dont' usually have access to this kind of domains -except corrupt state workers)

 

 

  
     

 

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EXPEDIA explained for idiots

Those who scam people are scammers

Expedia scams people

EXPEDIA is a scammer

 

Scammers are criminals

EXPEDIA is a scammer

Expedia is a criminal

 

Criminals are bad people

EXPEDIA is a criminal

EXPEDIA is bad people

 

Bad people cannot be trusted

EXPEDIA is bad

EXPEDIA cannot be trusted

 

  

 

Disclaimer: My intention is  only to post information and alert  people about EXPEDIA and warn about possible problems customer might have. The information on this site is for informational purposes only. www.expedianews.com is completely unrelated to EXPEDIA.com or any other travel website and assumes no liability for any inaccurate, delayed or incomplete information, nor for any actions taken.  Prior to making any decision, it is recommended that you seek advice from a qualified  advisor. No responsibility is taken for any information or services which may appear on any linked websites. This site is a non-commercial, non profit site and it is my intention to keep it in that way. This domain is not for sale. If you think you might have legitimate rights for this domain contact me at webmaster@expedianews.com
 

(Contact:  webmaster@victimsofexpedia.com )

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Keyphrases used on search engines  
100 different keyphrases Search Percent
expedia complaints 17 10 %
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expedia news 11 6.5 %
expedia scam 4 2.3 %
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expedia.ca vouchers 3 1.7 %
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expedia customer service 2 1.1 %
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expedia.com customer service 2 1.1 %
expedia customer complaints 1 0.5 %
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complaint about poor hotel service